In observance of Martin Luther King Day, we will be closed on Monday, January 20, 2025. We will reopen for normal business hours on Tuesday, January 21, 2025. Your accounts are available 24/7 using our online banking, mobile app or ATMs.
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Administrative Office
Corporate Office
Branch Locations
Worthington, Ohio - High Street
Columbus, Ohio – Reed Rd.
Columbus, Ohio – East Broad St.
Westerville, Ohio – State St.
DeGraff, Ohio
West Manchester, Ohio
Quick-Reference Numbers
Use this information for easy access to key departments. For inquiries specific to Deposit Services during business hours, please call your local branch office. For inquiries about your business or residential loan, including payment and tax information, please call the number below or email us at the address provided.
Please note: SBA and commercial loans do not have online portal access at this time. Please contact loan servicing at loanservicing@umwsb.com for your loan information and questions.
Deposit Customer Service
Consumer Loan Customer Service
Commercial & Residential Loan Servicing
24/7 Automated Telephone Banking
Small SBA Loan Division
Large SBA/USDA Loan Division
Lost or Stolen Card After-hours
Lost or Stolen Card
To report a lost or stolen card during regular business hours, contact your Local Branch or call Customer Service at 800-686-2052. For after-hours assistance, call 800-472-3272.
CardValet mobile app users may promptly turn off their card and report it as lost or stolen by contacting their local branch or calling Customer Service or the after-hours phone number.